Heat Pump Rebates & Incentives
- Want to be purchase a heat pump?
- Want to know how to claim government hot water rebates?
- Call Omega Services, your heat pump hot water specialists in Sydney!
The Australian government tries to encourage its residents to use less electricity. Less electricity means less strain on the grid. Omega Services can assist to get an energy efficient hot water system.
Sydney's Trade Services Experts!
That's the Omega difference
We love what we do. Keeping your lights on, showers hot and toilets flushing is what drives us every day. Our approach is simple, we do things the right way, not the easy way.
What can you expect?
- We show up on time
- We provide great service
- We are upfront about pricing
- We work safely
As licensed and insured Master Plumbers and Master Electricians, you can be confident we’ll stand by our Lifetime Labour Guarantee.
Our team are presentable, clean and tidy. We’ll protect your home while we work and clean up before we leave, so you can relax.
Hot Water Energy Consumption Rebates
In order to reduce energy consumpion and create a greaner planet, the government incentivises the use of reducing the amount of energy houses draw from many energy-consuming appliances in the home.
One of the main culprits of consuming too much energy is the hot water system, which on average uses ¼ up to ⅓ of all energy usage in the home.
Small Scale Technology Certificates (STC’s)
Small-Scale Technology Certificates (STC’s) is a financial incentive to encourage the installation of solar and heat pump water heaters.
One STC is equivalent to a megawatt-hour per year of electricity produced or displaced (MWh/yr). You can create certificates directly by registering with the clean energy regulator or an agent like Rinnai or Rheem.
Customer Reviews
I had 2 Google Nest smoke detectors that I wanted to install. Booked a time with Omega Services quite easily, Tod showed up on the arranged day and did a super professional service. He read the manuals and installed the alarm detectors quite professionally.
Bijan H.
05:15 29 Apr 22
Professional, responsive, punctual customer service, and our electrician Joseph was proficient and very respectful of our property. A refreshingly great experience from a trades company. Will definitely use again.
Nick V.
08:43 04 Mar 22
Mr Todd, who installed both my ceiling fans has completed the job par excellence.He is extremely efficient & I would recommend him for any job.Many electricians came and were unable to install my two fans.Thank you Mr Todd for a well done job.Gordon Kreltszheim
Gordon K.
00:12 11 Feb 22
Awesome job done by Joseph. He installed the oven in record time: checked out the old oven on Thursday morning and had the new oven and stove top fitted and working by 12pm on Monday!Very polite, courteous and professional.Would recommend!
Jaq
01:19 07 Feb 22
Great service. Able to turn up on the day I called. Came when they said and fitted the new light fitting. Very friendly happy to use again
peter B.
03:04 10 Jan 22
Joseph was very professional and arrived on time. He installed 2 new light fittings and did an investigation as to why we have no power and light in our laundry. He fixed the laundry problem but located another fault in the outside buildings which is connected to this. We were... very pleased with the work he did for us, and feel the price charged was justified. Thank you Joseph, we are looking forward to your return for the outside buildings!read more
Fredericka van der L.
03:28 05 Jan 22
Todd arrived at specified time .found the problem straight away. Todd also found another potential problem within the fuse box & after discussing with me he replaced the main fuse as well preventing a future major electrical failure . A knowledgeable person to deal with & very... informative. Many thanks Todd. Peter H.read more
Young fella F.
23:32 29 Dec 21
Joe, on time and very polite and quick - no fuss 👍
Mark R.
22:33 09 Dec 21
Excellent service. Very good installation on our split system aircon. Polite, clean, fair and honest. Good old fashion business with caring staff.
vicky
06:38 19 Nov 21
Todd and the team at Omega were fantastic to deal with, from the initial quote all the way fromTodd coming out and performing the work was seamless and hassle free. Highly recommend the team at Omega for all your Electrical and Plumbing needs.
Michael E.
04:45 19 Nov 21
Another job with Omega. My second in around a year. Was told they now have new Management, but thankfully still received the same, if not better, service. Lovely lady took my call, technician was on time & job went as planned. Getting a price for the job up front & knowing it... won’t change is awesome. Felt bad as it did take longer than they first expected, due to an unforeseen problem. They just worked through it no issues. Hopefully won’t need a tradie again for a while, but will be calling Omega if I do.read more
Mary M.
01:29 09 Nov 21
Excellent service. Great price. Very personable tradesmen (Joe). Would recommend.
tunde K.
21:28 26 Oct 21
The Team at Omega plumbing are fantastic, from Reception, to Management and their Plumbers, Matt and Rhys, they are masters in their field.For years our business has been trying to find a plumber who could resolve our issues, and after contacting the team at Omega, within 3... days they had identified, diagnosed, and set in place a plan of action to resolve all of our concerns, inclusive of a burst sewer line, numerous faults with the existing line.Within a week their professional team were on-site resolving everything and providing day by day updates, comprehensive CCTV reports and detailed walkthroughs of the work they were performing and why.We cannot recommended them highly enough and will be referring our clients through to them.A big thank you from Rob, David and the team!!read more
David N.
00:25 10 Aug 21
Very professional service, full drainage pipe reline completed in 3 days, with Super Drain.No mess, no drama. Quote was easy to understand and information and updates from team was great.Very happy with finished job and tradesman onsite where were exceptional.Recommend to... anyone.read more
Donna H.
00:17 06 Aug 21
Quick service. Job quoted on Friday and installed Monday. Old toilet was taken away by Omega. Very happy. Thanks for doing a great job.
Melisa P.
22:48 11 Jul 21
Really excellent service - I submitted an enquiry for an extraction fan in my bathroom to be repaired, and they got back to me within a few hours to schedule the work for the next morning. Not even a day from submitting my initial request and the work is done. Joseph was... quick, really helpful, and I'm very happy with the quality of the install. Would absolutely use Omega again next time I need some work done.read more
David T.
00:57 17 Jun 21
The servicemen was very efficient, polite, effective and charming.He worked quietly and cleanly. At the end of the maintenance he was very happy to explain exactly what he had done and recommend any changes etc.
Christine R.
03:20 03 Jun 21
Omega responded quickly to my call and organised for the service to be attended promptly. Stefan was very professional in taking care of the issue and managed to have the issue resolved quickly after a thorough troubleshooting exercise. Stefan was able to explain clearly the... issue and resolution and helped to clarify a few maintenance questions we had. We are impressed with the communication, care and service he provided.read more
C K.
23:56 19 May 21
My urgent call was attended to same day by manager Todd.Temporary power was supplied until staff could attend two days later. Cameron, Alex and Rick displayed professional standards in there workmanship and customer relations. We will be engaging this company for future works.
Ken J.
01:56 10 May 21
Stefan did a great job replacing water pipes in the roof. He was polite, professional and excellent at communicating what was happening. I would highly recommend Stefan for your plumbing needs.
Angela B.
07:00 06 May 21
The two technicians arrived at the stated time, worked efficiently and effectively. They checked with us about placement of fixtures before commencing work.They thoroughly checked all work before leaving.They vacuumed and swept the areas before leaving.
Janet S.
06:07 04 May 21
I had 3 lovely guys come out and install my air con and fix up my electric power they were very professional and on time i would recommend omega services
Benita P.
02:32 30 Apr 21
I found the 2 young men very helpful.They were punctual and well mannered and even though the broken knob couldn't bereplaced they showed me how I could bypassit with a narrow shifting spanner. This was due to the age of the air con.I would recommend them to future... customers. Rosemary Haydonread more
Rosemary H.
04:29 19 Apr 21
Omega technician arrived on time and without fuss. Quickly assessed the situation and provided a reasonable quote for the job. Work was completed efficiently and professionally. Good work ethic, polite and respectful. I’m happy with the works carried out by Omega.
Chris C.
23:23 30 Mar 21
I rang got help at about 1pm, and was told that there would be someone there before 3pm, well they were at my house by 1.30pm !!!The technician’s name was Joseph. He was accurate, precise, and sorted my problem quickly. Gave me a good quote before starting and the problem was... fixed within the hour.I can highly recommend Omega and Joseph and give them 5 stars!read more
peter E.
03:50 17 Mar 21
No.1 Most Outstanding Professional Service we have ever experienced. Father needed his air conditioner fixed and serviced asap. He is going through heavy chemotherapy. The Crew at OMEGA came out as soon as possible which was an early Monday Morning. We are so thankful and... grateful. Father will be calling OMEGA for all their services. Fantastic Prices too. Outstanding Service. You won’t regret calling them. Thank you for your awesome everything!read more
Marica L.
01:17 15 Mar 21
Awesome customer service, great communications and super easy to deal with. The boys who installed the aircon unit arrived on time, were professional and friendly, did a great job and left the place spotless. Thoroughly recommended!!
Darren F.
23:17 17 Feb 21
Excellent service provided. Respectful plumber. Prompt response and was at my home within 90 minutes of the call. Great value. Will use again if required.
Felicity M.
23:37 07 Feb 21
I am very happy with the electrician that helped me. He was super nice and very informative. He gives us tips on our dimming lights.The job was quick but I valued all of his advice and tips.I highly recommend this business coz they are super friendly and great to deal with.
Michelle G.
03:19 27 Jan 21
The Omega Team have been great, from my initial call to book a plumber and an electrician, they have been professional and respectful. I highly recommend them, they were efficient and very helpful...my taps are now sorted and I'm getting new LED downlights! Thanks all for making... my experience a nice one!read more
Leeanne D.
23:54 10 Jan 21
Joseph and Sam did a terrific job; listening to what we wanted and finding a product at good value that met our needs. Their installation was top quality and again responded to all our needs. We will definitely use them again, and would recommend their personable and... professional servicesread more
Justine W.
03:39 17 Dec 20
Mathew is one of the best plumbers I have ever met. He was on time, courteous, polite, respectfull , most importantly knowledgeable and professional. I have no hesitation to use Mathews services again and highly recommend him. The industry needs tradespeople like Mathew.
Alexey Z.
02:39 16 Dec 20
First day there was a bit of delay and lack of coordination. But next two days they did a very good job. When you raise your concerns they listen to the customer and understand the value of the customer.So I recommend them .Ryan came today and he is excellent in customer... service and He did a fantastic jobread more
Thush D
20:22 26 Nov 20
I have been using Omega for over 5 years to do all our plumbing and electrical work incl air conditioning services. Easy to book, professional staff and up front on the cost of the job. Highly recommended!
Rey S.
00:35 02 Nov 20
Omega were competent, efficient, responsive and helpful; they did a really great job and have done so for us more than once before. You might get someone cheaper, but if you want it done right, use Omega. Sam in particular is excellent - to the point where we ask for him to be... on each job. Omega generally, and Sam especially, have another competitive advantage, namely, they will not merely do as you ask, but will also make suggestions and recommendations as to how you can do something differently, better or more cost-effectively. We recommend them above any others we have used over the years.read more
Barry I.
08:11 13 Oct 20
The Emergency Service was very prompt, 1 hr from first call to arrival. Diagnosis and repair were very efficient. Major job but handled very professionally with clean up at the end of every day. Special mention of Rhys and Bailey, for their excellent work .
christine A.
04:29 12 Oct 20
Kyle was very professional and knew exactly what he was doing. He is a very experienced tradie and he definitely knows his job. Thanks for unblocking our garden drains Kyle, your the best. Maggie
Maggie K.
08:31 08 Oct 20
Amazing. Very respectful. Explain everything to us .high recommended if you want amazing work done. Clean up after them selfs .amazing staff .can't thank them enough.
Melissa M.
08:57 02 Oct 20
They are very professional and keep you informed at all times on when they will arrive.
Merrilyn A.
23:12 29 Sep 20
Romar was efficient, clean and professional. He fixed our toilet in a timely manner, cleaned up after himself and talked us through what he did. I would recommend this service.
DCruz08
03:41 23 Sep 20
Great experience with Aron D and Adam E who arrived ahead of time (after phoning ahead), were friendly and clear in their recommendations about the work to be done. They did the job quickly and efficiently and I'd be happy to call on them again should the need arise in the... future.September 2020: Another great Omega Plumbing experience, this time with Romer. He arrived ahead of time and worked efficiently to get the job done with a minimum of fuss.read more
Stephen G.
04:06 15 Sep 20
Joe was great. Got the job done quickly. The service from Omega is always professional and efficient and reasonably priced.
Annabel P.
12:18 10 Sep 20
Excellent service from Omega Services. A big THANK YOU to Kyle for resolving the plumbing issue at my home. I would highly recommend Kyle as he is very professional, accountable, easy to deal with, trustworthy, is honest and does a great job. Thank you once again! Very... reasonable price too. I would get Omega Services without any doubt if I have any plumbing, electrical or air conditioning issues inn future.read more
SREEJITH M.
07:09 09 Sep 20
Great work by Romer on the drains. On time, quick worker, good quality job. Cleaned up everything and left the place very tidy. Thanks.
Nick R.
13:03 08 Sep 20
We are very happy with the service we received from Omega. Kevin and Dillon we’re friendly, arrived on time, completed the job quickly and efficiently and made sure no mess was left behind. Communication throughout the process from initial contact to job completion was a breeze.... Thanks Omega.read more
Julie J.
00:50 08 Sep 20
Highly recommended. Matthew did great job for fixing our dishwasher problem by clearing kitchen and laundry blocked drain. He is very professional and explains everything clearly before doing the job. Very friendly to deal with and wonderful service .
Yu Xian W.
22:36 07 Sep 20
Had a problem with the telephone cable and not getting internet. Have to put in a new cableThe electrician checked everything before doing the job. Great job he was on time
William C
10:09 05 Sep 20
My initial enquiry was responded to very speedily. The plumber arrived on time, was courteous and tidy. Great at explaining the tasks he would be carrying out, and very helpful in suggesting ways to avoid future problems
Deb H.
06:08 27 Aug 20
Matt was extremely helpful and thorough and well mannered, efficient and did I mention helpful! Cannot be more impressed with the overall service and serviceman
Rachelle S.
02:43 26 Aug 20
Prompt and efficient service. Main electrical board required upgrading and asbestos panel to be removed. Electrician arrived on time and provided good advice. He explained the process and provided a time estimate for the work to be completed. Then explained the working of the... new system. Would recommend this company.read more
Grahame G.
00:40 26 Aug 20
Ryan and Nathan came over to unblock the blocked drains on a Friday evening. They found out about tree root intrusion damaging the sewer pipes. They arranged the work to be completed on time to give peace of mind. If they can offer a more competitive price, then they will have... more edge compared to other cheaper quality plumbers around in the market.read more
Praveen N.
06:05 25 Aug 20
Omega electrical services did a great job! Very professional, punctual, neat and tidy & we have been really happy with their work. We strongly recommend Omega services.
Alistair&Rebecca A.
01:20 24 Aug 20
Matthew was excellent who came out. Identified the problem and solved this promptly. Great service and attitude. Very helpful!
Andrew T
00:56 21 Aug 20
We came home from a weekend away to find our hot water system was broken Omega hot water services had someone on site within. A couple of hours and they worked after dark to get the job completed. Romer Did a great job And the hot water was back on tonight.
Mark P.
08:26 17 Aug 20
Chas and Kevin where very polite.. very prompt.. efficient and curious.. they also made sure to clean up and everything was tidy and clean when they left.. they where extremely polite and understanding.. they installed the aircon and explained how it worked to me.... I was very... very happy with them both.. they're should be more young men like them in today's world.read more
Antonia N
05:00 11 Aug 20
We called Omega Services to come out and check out our broken kitchen tap having used their services in the past for other plumbing work. They were quick to respond, arriving within 24 hours of us contacting them and delivered great service! The tap was fixed (had to be... de-installed and a new one fixed) within a half hour of them giving us the quotes, exactly what you need. Tip: sign up to their membership, its got a lot of extra perks attached e.g. 15% off on all services, which make the additional annual cost totally worth it. Thank you guys!read more
Srishtti V.
11:03 07 Aug 20
Quick, fast, responsive and great service. Joel was very knowledgeable and great to deal with. Very happy with the quick response and service. Thank you!
Brad C.
01:30 07 Aug 20
What a great guy Bailey is ... after working all day & arriving at our place just before 5pm, still happy & positive. Quality, professional job & such a top person. Thank you Definitely a candidate for a bonus 🌟
Jenene J.
10:15 03 Aug 20
Cameron and his colleague were very helpful and did an excellent job with our new hot water system. They had great customer service and rectified some issues.I would highly recommend Omega Services.
Evangeline L.
03:15 20 Jul 20
Omega was professional from the initial call. I spoke to Sheryl, she was helpful and informative. Then James from Omega came out The same day, less than 2 hours from my initial call and he was also friendly and professional. Explained the problem and gave me a solution. I highly... recommend them to anyoneread more
Panayiota M.
06:19 16 Jul 20
Had a drain inspection today. Phone calls prior to let me know when coming. James arrived on time very personable young man. Inspected drain required removal of root, was fully explained options no pressure. Cleared roots job all done. Wonderful service James thank you. Well... done Omega.read more
Elizabeth H.
23:55 15 Jul 20
Thank you to Reid for the wonderful service.After a previous experience with another plumber it was a pleasure to deal with such a courteous, professional and helpful young man.I would recommend Omega Services without hesitation.
missskybird
05:32 15 Jul 20
Ryan has been amazing. He helped us with our hot water and drain issue. He gave us a good quotation and was pretty honest with his dealings.Overall, I would recommend Omega for any drain and hot water issue. And get Ryan! He is the best!
Imee M.
02:20 11 Jul 20
Called Omega to help with a kitchen sink that was not draining properly. Malik came on time & was very professional. Explaining what he was doing each step of the way. Also let me know the overall price before doing anything. Very impressed.
Emmanuel G.
23:44 05 Jul 20
Our plumber was impressive, clean and well presented, polite and clear communicator and nothing was too much trouble. An efficient problem solver, found source of the problem straight away and got right into getting it all fixed. Very happy. Will definitely use again
Alicia L.
00:05 25 Jun 20
Omega replaced the sewer lines from my house. They went through various options and were very helpful with their advice. It was a big job and they finished in two and a half days with minimal disruption. There was a team of guys working on it and they were all friendly and... professional.Their quote was comparable to other plumbers' quotes.I'm happy with the work that was done and wouldn't hesitate to recommend Omega.read more
John H.
23:12 24 Jun 20
My whole experience with Omega and specifically Mitch our plumber was excellent, a highly professional service, with a reasonable price quoted before the work commenced and possible obstacles and additional costs explained up front, I felt comfortable with the whole process.... Mitch was extremley personable and friendly while offering a timely service. I would happily use their service again and confidently recommend them.read more
Ian N.
04:40 24 Jun 20
Edit: Mitchell arrived and was very friendly and helpful.Very friendly but weird booking process. Booked online, described problems, opted for afternoon visit. Got a call back quickly which was nice, asked to describe problem. Already did that online. Told to expect plumber at... 9am (which is fine, not the afternoon though), I'm regularly up late so thought I'd sleep until then. Missed "courtesy" calls as phone on silent, they were trying to confirm I'm around. Thus job was delayed til later today. I was already told 9am so yes I am around. It's fine but advance warning of this process would have been nice and I appreciate why confirming I'm around is important but it's a courtesy for Omega not for me.Judging by others reviews I'm confident the job will be well done whenever it gets done today.read more
SebNotSam
05:50 23 Jun 20
Will & Reece did a great job today replacing our hot water service. It was a tough job and they did it with good grace and humour. Broke a pipe but fixed it themselves without any input from me (in fact I didn't even know about it until they told me what they'd done). I would... highly recommend them for being efficient, friendly, respectful and professional.read more
Peter James R.
01:57 19 Jun 20
Andrew and Adam from Omega Plumbing and Home Services did an excellent job in renewing my Sewerage and complete drainage system of my old home in Winston Hills. Matt and Jarred initially did the investigation and provided very courteous and professional service. Mat was very... friendly and explained all that was happening with the pipeline expected to be done in the 1970s. Andrew was very sincere, diligent in his work and most importantly was spot on, in terms of communicating the plans for the day, and what was getting done when. It was a big job and due to the terrain at the back of my house (Downward slope), it required extra effort. Not once did Andrew complain. He was ably supported by Bailey and Adam, for the job including Patch (Re-lining) of my shaft connecting to the Sydney Water Sewerage system. Thanks to the team from Omega Plumbing. I feel I was in safe hands. Would recommend the team from Omega for any big plumbing or repair works for your residence.read more
Vishnu Pratim G.
13:16 29 May 20
Highly, highly recommended! Joe and Matt, you guys made this the best experience. Super friendly, professional and easy going. Excellent service, will definitely be hitting up Omega Services again for any of our problems. Thanks for your help guys.
D T.
05:52 27 May 20
Omega Service (especially Mitch) was professional throughout all aspects of having them manage my hot water system replacement.From initial contact and arranging to view the job to providing thorough detail about options and work to be undertaken to then completing the job, I... was kept well informed above all, the customer service I received is second to none.Quality, quality, quality and I'm extremely impressed and would recommend Omega Services for any plumbing needs.Thanks Omega Service (Cheryl, Mitch, Steve and apprentice (apologies, I can't recall your name)) for a professional experience than I won't soon forget.Sincerely, Glenread more
Glen J.
08:29 25 May 20
Omega have a great team completing diverse jobs. Stellar service was given by Mitch right from the beginning to the end. Overall Mitch made sure the process was smooth from first acquiring a quote, to queries, to account set up, payment plan, onsite tech visits, to install &... connect. Personally I recommend Omega for their exceptional customer service!read more
Yasmin M.
06:47 25 May 20
Mitch was on time and professional for the initial consultation and we were able to settle a plan to replace our existing troublesome solar hot water system into top quality gas boosted one based on our needs. Nicolas did the installation today and he delivered great quality of... work timely. Both technicians have shown great attitude and provided professional services. We believe this is an ethical business with high standards set unlike most businesses in this industry. Definitely trustworthy for quality job.read more
Sarah C.
04:27 14 May 20
Very happy with the team at Omega. When our hot water system died completely, I contacted Omega via their website and received a call back shortly after. We had a new unit installed by the end of the day. The plumbers were all friendly professionals and I’d use them again and... recommend them to family and friends. Thanks guys!read more
Anita N
08:19 16 Apr 20
Omega were really quick to come and see the work required to install my air conditioning unit. Gave an accurate quote on the spot and agreed date to fit. I had been waiting for a long time for another tradesman to get an assistant to help with the installation. Jack turned up on... the day and completed the job in just over an hour. Great service happy to recommend anytime.read more
Stefan W.
04:35 18 Mar 20
Our drainage issue was reviewed by Jarrad and Ryan. The floors in our house and outside paved areas were covered by Omega to avoid damage. They were very thorough and professional. Jordan and Adam worked on our job for 2 weeks and we were extremely pleased with their happy... courteous nature. They worked tirelessly in very hot/wet conditions, and were always willing to explain anything that we were unsure about. Great job gentlemen.read more
Robyn P.
22:36 16 Mar 20
James from Omega came out to our property after the recent heavy rains to investigate the source of a roof leak that no one else was able to pinpoint. In a matter of minutes, James quickly identified the cause and proposed a solution. With his professionalism and acumen, he... quickly earned our trust and from that point in, we were confident that we were in safe hands. He has gone above and beyond to help us resolve this problem and is always courteous and professional. I highly recommend him and the quality of his work.read more
Prinola M.
04:46 12 Mar 20
I actually couldn’t believe how quickly and professionally Omega put in my ducted reverse cycle air conditioning. I thought there must be a catch but there wasn’t. Quoted, installed and operational in 5 days. A manufacturer issue was fixed promptly. Thanks to Armin who over... saw the job, very polite, professional and competent. You should feel confident using Omega.read more
Lone R.
05:07 06 Mar 20
Matt was very courteous, friendly & approachable when inspecting the plumbing work previously done for warranty purposes. He worked efficiently & explained things clearly. Very happy.On a previous occasion, Matthew and the team at Omega Home Services did a great job sorting... out our plumbing issues. Quick, efficient, courteous and clean. Thanks also to Tony who identified the initial issue.Sue Bread more
Sue B.
02:12 05 Mar 20
We had excellent service from Mitch.He cleared a blocked drain. Explained all our choices very clearly and carried out the job quickly and very well. Extremely happy with the services of this company from start to finish.
Ruvani S.
00:01 04 Mar 20
A mixed review. Very happy with initial response and quote. Was told two workers would be back to drain and remove old water heater. Ben arrived on his own. He was polite and efficient but it was not fair on him or us as my husband had to help him remove the heater which was... extremely heavy and awkward. The heater would not have been removed if my husband hadn't helped. We did pay for this so shouldn't have had to help. On a brighter note, both William and Jarden arrived to install the new heater. Both were very friendly and efficient and the job was successfully completed. I think Omega should ensure that their workers are supported with sufficient staff to carry out what is required.read more
jan P.
06:37 02 Mar 20
My parents have had a few jobs completed by Omega over the years. They always rave about the staff & the great tradies they have. My husband decided to give them a go recently for a plumbing issue we had. He called, they came out the same day & gave us a price to complete the... repair. The next day a team arrived, on time I will add, & completed the work. My husband arrived home & had a few questions about the work he wasn’t sure about so he called the Omega. Spoke to a lady called Natalie who assured us her Manager would call back the next morning by 10:00. Yeah right, you never get that promised call back. How wrong we were! A lady called Jackie called back at 9:30. She listened to our concerns & went through the work completed with my husband. Problem solved. Amazing stuff dealing with a company who actually care about their customers. Thanks Omega.read more
Mary M.
14:03 27 Feb 20
The team at Omega were great, from the moment I called them they were able to help straight away and start the job the next day. Reece and Adam who did the job were very friendly always early and completed what they needed to do for the day always on time and have done a great... job it all looks superb. They both worked extremely hard even on the hot days. Definitely recommend using Omega again for any plumbing and drainage needs.read more
Damon B.
03:03 21 Feb 20
First Adam arrived promptly and strongly encouraged me to watch him jet the sewer line so I could understand any problems as to why sewerage overflowed outside and my house flooded with bath water. Understandably I was extremely anxious and upset with houseful of guests and... toilets not working properly and the prospect of major work to pipes. Reassured by projects manager who had Stephen and Nick arrived within couple of hours. They were joined by Todd who all had the main area of concrete cut up quickly and left tidy for main pipe replacement the next day. Very courteous and the men mopped my garage floor clean before they left. Yes I recommend this crew.read more
Ann B.
08:45 18 Feb 20
Jordan C & Adam did the installation of our new hot water system. Was a bit tricky but they didn’t leave until the job was complete even though what was going in was a bigger size than what they were replacing, they needed carpentry skills too. Both men were very professional,... friendly, hard working & turned up on time. Thank you Jordan & Adam!read more
Vicki D.
07:35 14 Feb 20
They were pretty quick. Sent the assessor within two hours. Matt gave me quite few options to choose from. They are expensive. But the work was very good. Steve and Roma, two young guys, came sharp on the scheduled time and did a flawless job. They were dey friendly and... courteous. Even if I spent a bomb, at the end I was happy. Thank you.read more
koustubh B.
06:08 14 Feb 20
Three technicians came, Reid, Jordan and Billy. They arrived punctually, were very courteous, and did a fine job. In addition, they showed genuine concern about my circumstances. I can highly recommend Omega .
Joan L.
22:15 11 Feb 20
I had several ceiling lights in my apartment replaced by Selim from Omega Services. He did a good job, and was very polite and helpful. Other people I dealt with from the company seemed efficient and helpful too, and they were able to come out to do the job within a couple of... days at a time that suited me.read more
Lee T.
01:47 07 Feb 20
Reid was polite, friendly and knowledgeable. He had a look at the job and estimated how long it would take to clear the down pipes. The work was carried out neatly and efficiently and I wouldn’t hesitate in recommending this firm to friends.
Sue C.
01:01 31 Jan 20
From the moment I called Omega Home Services, Ryan was the first to come out, our water heater was leaking. Of course it has to be replaced. Being the long weekend, Ryan left his number in case water heater broke down further, and Ryan said Omega would put in a temporary water... heater, well the heater broke down that same afternoon a temporary heater was installed.The service was prompt and efficient. By Tuesday new water heater installed. They left the place clean , took away the old water heater. I highly recommend Omega Home Services.read more
Cheryl W.
05:40 28 Jan 20
I used Omega to move an air conditioning system in Dec19 and upgrade our touch control panel with new technology. I found their end to end service fantastic. Josh and Matt worked through blistering heat to get the job done. They were a pleasure to deal with and our system is... working way more efficiently than it ever was. I would recommend them to all my family and friends.read more
Voula L.
06:10 27 Jan 20
I’ve used Omega devices for over two years- as long as we’ve lived in Sydney. Their services are prompt, extremely efficient- their workers are polite & extremely competent & efficient. I’d recommend their services to all of my friends & family!
Dee H.
04:32 20 Jan 20
I tried Omega to fix a long standing intermittent issue with my air conditioning that another service company had on two consecutive years failed to identify, said there was nothing wrong and charged me a callout fee.Although Omega didn't fix it completely on the first... attempt, they came back without question, and at no charge, and found the issue on the second attempt. Their customer service is friendly and the follow-up calls are great. I won't be using anyone else in the future.read more
John H.
03:32 13 Jan 20
Sam our electrician was fast and thorough. Nothing was any trouble to him. He went over and beyond to help us out. He is a real asset to Omega. Professional service. Thank you Omega
sofia M.
05:05 27 Dec 19
Rapid hot water provided an excellent service for our new hot water system. It was half the price of other providers for the same quality product. The installation was done promptly and professionally. Highly recommended
Nic M.
00:06 17 Dec 19
Nathan, Steve ,Romer and two other gents did job efficiently. Very polite respectful to us and our property. Left everything clean tidy. Well done.
Priscilla L.
00:15 02 Dec 19
Edward did an amazing job assisting my grandad with his electrical issues. We would highly recommend Edward and the company and we will definitely use them again.
Tanya P.
02:37 24 Nov 19
Joe the electrician was fantastic. Joe provided an excellent service. Joe was incredibly detailed and thorough in finding out what was causing our electrical outages and even showed me how his equipment worked to diagnose the problem with a faulty appliance. I would highly... recommend Joe for any electrical work that you need to have completed.read more
John S.
00:20 08 Nov 19
I was extremely satisfied with Omegas fast and polite customer service as always. We had a lovely experienced tradesmen out by the name of Joel who attended a blocked kitchen sink.Advised me on what to do to prevent the problem from re occuring and also it didn’t break the... bank which is a plus! Thank youread more
Luke E.
19:16 31 Oct 19
Joe, Rick and Sam were fantastic. They went above and beyond to work around challenges our house presented them with, and ensured they completed each job to the highest standard. I was kept up to date each step of the way and was left with a spotless house on completion. Thanks!
Claudia
08:37 24 Oct 19
Cameron and Alex were on time, professional and very good to deal with. Excellent service.Best Cate
Cate C.
02:37 15 Oct 19
We used Omega to inspect our drain due to blockage in the toilet. After the inspection, it was determined that our whole sewer line needed replacing. They started working next day. The guys from Omega (especially Romer, Steve and Josh) were always professional, polite, early to... arrive and good at communicating what was happening during the process. We would recommend their services to anyone needing work done on their home.read more
Sayaka D.
08:34 08 Oct 19
Joe was just here to install our weather proof power point outside for us & he did such a great job! Very professional, personal and quick! Highly recommend.
Alice R.
22:50 19 Sep 19
I recently used their plumbing service to replace my broken hot water system. I'll say up front that they are expensive. However the service was exceptional. Our hot water system stopped working and they installed a temporary one until they put in the permanent one the next day.... Greg explained everything and provided a fixed quote. He arranged the temporary system. Steve did the permanent replacement. Efficient, professional and great workmanship.read more
Peter M.
09:51 03 Sep 19
I recently used their plumbing service to replace my broken hot water system. I'll say up front that they are expensive. However the service was exceptional. Our hot water system stopped working and they installed a temporary one until they put in the permanent one the next day.... Greg explained everything and provided a fixed quote. He arranged the temporary system. Steve did the permanent replacement. Efficient, professional and great workmanship.read more
Peter M.
09:51 03 Sep 19
Great people to deal with. Matt and Ben particularly were very helpful in explaining the processes involved in the complex reclining process as were the labourers Steve and his mate. Each day the site was left clean and secure. All persons I dealt with from Omega were first... class. I would have no hesitation in recommending Omega.read more
Gregg L.
22:14 01 Sep 19
Selim came to my home changed all the lights in my new home to perfection. I was concerned from previous experiences that it would not have been done to my satisfaction. Selim was amazing. I’m in construction and can say his work is flawless. He also checked other electrical... concerns I had with the switch board. He fixed that also for me making me feel at ease.Will definitely use Omega again with Selim. Thank you.read more
Thaemes S.
06:41 12 Jul 19
Nelson from Omega Services came and installed a brand new hot water system for us last week. The water heater delivered the first time was found to be faulty. Nelson and his colleague immediately got in touch with the company and quickly arranged for its replacement. The new one... was delivered right next day. In the meantime, to make sure that we did not have to suffer a 24-hour waiting period without hot water running in the house during winter time, Nelson and his colleague installed us a temporary hot-water system. Then, Nelson returned the next day and installed the new system for us straight away, and also gave us some good tips on how to use and maintain the new system. Overall, we are very happy about the services provided by Nelson and by Omega Services. Highly recommended!read more
Julia L.
04:02 12 Jul 19
Hot Water
Frequently Asked Questions
In a lot of cases, hot water tanks that don’t produce hot water have a faulty thermometer. Our technicians can asses the problem for you and carry out repairs if necessary.
First, check to make sure nobody has adjusted your thermostat. If your thermostat looks as though it’s set at a lower temperature than usual, readjust it and see what happens.
If you notice a dip in hot water levels during the winter, try increasing your thermostat temperature. Some hot water systems need to work harder to fight against the cold outside.
In some cases, a broken thermostat or faulty wiring is to blame. Our technicians will soon identify whether this is the case. Alternatively, you may just need a new hot water installation. If a tank is too small for your family’s needs, getting a replacement is the way forward.
If you’ve just moved into a property and it’s taking a long time for your water to reheat, it may be that you’re using an electric system rather than a gas one. Electric systems take longer to heat water. Alternatively, if there’s a longer lag than normal, the problem could be with your heat sensors. Sediment can prevent them from working and they also become less efficient as they age. Our maintenance and repair team can identify the cause and put it right for you.
In a lot of cases, water leaks happen when the inlet or outlet pipes are loose. Fortunately, this is a pretty simple fix. By using our hot water services, you can resolve the problem in no time.
If the water coming out of your hot water tank is rust in colour, then it could have rusted through and it’s time to replace your hot water system.
Water may be leaking from the bottom of your tank because of condensation. In some cases, it’s due to an outlet valve releasing water to solve pressure problems.
If the water coming out of your hot water tank is rust in colour, then it could have rusted through and it’s time to replace your hot water system.
When you’re managing a busy family home, using hot water causes a significant rise in your energy bills. If your hot water tank is old, there’s a chance it’s not very efficient. At Omega Services, we can help you overcome this with a new hot water installation. Newer models use modern technology to provide energy-efficient solutions, so you should see a reduction in your energy bills.