Gas Hot Water Service, Repairs & Maintenance

Always here for your gas storage hot water system repairs

If you’re based in Sydney and you have a gas storage hot water heater, Omega Services are here to help you keep it running safely and reliably. We offer a full range of gas hot water system maintenance and repair options, all carried out to the very highest standards.

If your gas storage hot water system breaks down, you need it repaired today. We’re open seven days a week, so you can always contact us in an emergency, and we’ll be with you as quickly as we can.

Pricing

We provide transparent quotes with no hidden costs.

Quality Service

We'll complete the job on time and to the highest possible standards.

Lifetime Labour Guarantee

Something about the guarantee

Trusted for 30 years

We've been operating for over 30 years and we're here to stay.

Lifetime Labour Guarantee

Our workmanship is guaranteed for life.

In the unlikely event of a problem, we’ll make it right, at no charge!

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Lifetime Labour Guarantee

Our workmanship is guaranteed for life. In the unlikely event of a problem, we’ll come and make it right at no charge!

Learn more

Our Response To COVID-19

We are open for business and ready to serve your plumbing, electrical & air conditioning needs.

Our team is committed to your family’s safety and health, here is what we are doing to help in that regard. To start with, we monitor our own health, if one of our employees feels ill, they will see a doctor or clinic. When our team comes to your home they glove up, put on shoe covers, if you request, they will wear a mask.

All of our trucks are equipped with spray disinfectant, protective covers for areas when we are in your home for any length of time, each tech keeps his own set of tools and will disinfect them after each visit.

We have set in place a Covid-19 protocol. Before we come to your home, we send you an email listing some things you as the homeowner can do to limit (or in some cases eliminate) the need for us to come into the home. While it is not possible to cover all applications, there are many situations where with your help we can do a tuneup or maintenance, even some repairs, from outside the home. We have stopped shaking hands with a no contact policy is in place. We will try to stay 1.5m away from customers at all times.

Today, communication is vital to our business, please let us know if anyone in the home has been exposed and is under quarantine, or if they are under a doctor’s care for the virus. We will take special care to work with those situations.

On another note, we would be remiss if we did not mention the fact that we do other solutions to indoor air quality issues. We have filters that can take out over 99% of airborne particles, UV lights that can help destroy viruses, air sterilisers to eradicate germs that are found in homes, similar to hand sanitisers we are now using daily. Can these products and systems eliminate the Covid-19 Virus completely? Only if you live in a petri dish in a lab. But they can certainly help and go a long way to set up a healthy home. Just to be clear, we have offered and sold these products for over a decade. We have a limited inventory that we are offering at pre-corona virus pricing.

The highest standards of gas storage water heater servicing

Regular servicing and maintenance will keep your gas storage water heater running as it should. Our expert team can service your gas hot water system to the highest standards, keeping it clean, identifying potential problems, and replacing any worn or out of specification parts. We’ll keep your system running smoothly, so there’s less chance of it ever breaking down.

We always use the highest quality parts and follow the manufacturer’s recommendations, so you know you’re getting the best standards of workmanship.

What do gas hot water system maintenance and repairs cost?

Our technicians assess your maintenance & repair requirements and provide you with an upfront price. That way you know how much the job will cost from the beginning.

If you want to spread the cost of our work over a period of weeks or months, you can do this completely interest-free, by using humm or Openpay. This helps you budget and takes some of the stress out of unexpected emergencies.

What advantages do we offer over other companies?

We have 30 years’ experience, so there’s no type of gas water heater we haven’t serviced or repaired. We’re passionate about what we do, and we take pride in offering the best standards of workmanship and service at all times.

We price by the job not by the hour, so you know what your work will cost before we start.

We take your safety seriously and think safety so you don’t have to.

We also show great respect for you and your property. We are tidy, protect your home from damage whilst we work and clear up any mess after us before we leave. We want to cause the least possible disruption to your lifestyle, so you can relax.

We are licenced and insured members of Master Plumbers Australia & Master Electricians Australia for your peace of mind. In fact, we are in every job we do, and we want you to feel this way too. This is why we cover all our work with a lifetime labour guarantee, this offers you protection in the unlikely event of anything going wrong.

Understandably life’s little emergencies can’t wait, we show up on time and are open 7 days a week to fit around your busy schedule.

How can you find out more about our gas hot water services?

If you want us to service or repair your gas hot water system please give us a call. Or, if you prefer, contact us online, and a team member will get back to you as soon as possible.

Customer Reviews

Our plumber was impressive, clean and well presented, polite and clear communicator and nothing was too much trouble. An efficient problem solver, found source of the problem straight away and got right into getting it all fixed. Very happy. Will definitely use again

Alicia L.

00:05 25 Jun 20

My whole experience with Omega and specifically Mitch our plumber was excellent, a highly professional service, with a reasonable price quoted before the work commenced and possible obstacles and additional costs explained up front, I felt comfortable with the whole process. Mitch was extremley personable and friendly while offering a timely service. I would happily use their service again and confidently recommend them.read more

Ian N.

04:40 24 Jun 20

Edit: Mitchell arrived and was very friendly and helpful.Very friendly but weird booking process. Booked online, described problems, opted for afternoon visit. Got a call back quickly which was nice, asked to describe problem. Already did that online. Told to expect plumber at 9am (which is fine, not the afternoon though), I'm regularly up late so thought I'd sleep until then. Missed "courtesy" calls as phone on silent, they were trying to confirm I'm around. Thus job was delayed til later today. I was already told 9am so yes I am around. It's fine but advance warning of this process would have been nice and I appreciate why confirming I'm around is important but it's a courtesy for Omega not for me.Judging by others reviews I'm confident the job will be well done whenever it gets done today.read more

SebNotSam

05:50 23 Jun 20

Will & Reece did a great job today replacing our hot water service. It was a tough job and they did it with good grace and humour. Broke a pipe but fixed it themselves without any input from me (in fact I didn't even know about it until they told me what they'd done). I would highly recommend them for being efficient, friendly, respectful and professional.read more

Peter James R.

01:57 19 Jun 20

Andrew and Adam from Omega Plumbing and Home Services did an excellent job in renewing my Sewerage and complete drainage system of my old home in Winston Hills. Matt and Jarred initially did the investigation and provided very courteous and professional service. Mat was very friendly and explained all that was happening with the pipeline expected to be done in the 1970s. Andrew was very sincere, diligent in his work and most importantly was spot on, in terms of communicating the plans for the day, and what was getting done when. It was a big job and due to the terrain at the back of my house (Downward slope), it required extra effort. Not once did Andrew complain. He was ably supported by Bailey and Adam, for the job including Patch (Re-lining) of my shaft connecting to the Sydney Water Sewerage system. Thanks to the team from Omega Plumbing. I feel I was in safe hands. Would recommend the team from Omega for any big plumbing or repair works for your residence.read more

Vishnu Pratim G.

13:16 29 May 20

Highly, highly recommended! Joe and Matt, you guys made this the best experience. Super friendly, professional and easy going. Excellent service, will definitely be hitting up Omega Services again for any of our problems. Thanks for your help guys.

D T.

05:52 27 May 20

Omega Service (especially Mitch) was professional throughout all aspects of having them manage my hot water system replacement.From initial contact and arranging to view the job to providing thorough detail about options and work to be undertaken to then completing the job, I was kept well informed above all, the customer service I received is second to none.Quality, quality, quality and I'm extremely impressed and would recommend Omega Services for any plumbing needs.Thanks Omega Service (Cheryl, Mitch, Steve and apprentice (apologies, I can't recall your name)) for a professional experience than I won't soon forget.Sincerely, Glenread more

Glen J.

08:29 25 May 20

Omega have a great team completing diverse jobs. Stellar service was given by Mitch right from the beginning to the end. Overall Mitch made sure the process was smooth from first acquiring a quote, to queries, to account set up, payment plan, onsite tech visits, to install & connect. Personally I recommend Omega for their exceptional customer service!read more

Yasmin M.

06:47 25 May 20

Mitch was on time and professional for the initial consultation and we were able to settle a plan to replace our existing troublesome solar hot water system into top quality gas boosted one based on our needs. Nicolas did the installation today and he delivered great quality of work timely. Both technicians have shown great attitude and provided professional services. We believe this is an ethical business with high standards set unlike most businesses in this industry. Definitely trustworthy for quality job.read more

Sarah C.

04:27 14 May 20

Very happy with the team at Omega. When our hot water system died completely, I contacted Omega via their website and received a call back shortly after. We had a new unit installed by the end of the day. The plumbers were all friendly professionals and I’d use them again and recommend them to family and friends. Thanks guys!read more

Anita N

08:19 16 Apr 20

Omega were really quick to come and see the work required to install my air conditioning unit. Gave an accurate quote on the spot and agreed date to fit. I had been waiting for a long time for another tradesman to get an assistant to help with the installation. Jack turned up on the day and completed the job in just over an hour. Great service happy to recommend anytime.read more

Stefan W.

04:35 18 Mar 20

Our drainage issue was reviewed by Jarrad and Ryan. The floors in our house and outside paved areas were covered by Omega to avoid damage. They were very thorough and professional. Jordan and Adam worked on our job for 2 weeks and we were extremely pleased with their happy courteous nature. They worked tirelessly in very hot/wet conditions, and were always willing to explain anything that we were unsure about. Great job gentlemen.read more

Robyn P.

22:36 16 Mar 20

James from Omega came out to our property after the recent heavy rains to investigate the source of a roof leak that no one else was able to pinpoint. In a matter of minutes, James quickly identified the cause and proposed a solution. With his professionalism and acumen, he quickly earned our trust and from that point in, we were confident that we were in safe hands. He has gone above and beyond to help us resolve this problem and is always courteous and professional. I highly recommend him and the quality of his work.read more

Prinola M.

04:46 12 Mar 20

I actually couldn’t believe how quickly and professionally Omega put in my ducted reverse cycle air conditioning. I thought there must be a catch but there wasn’t. Quoted, installed and operational in 5 days. A manufacturer issue was fixed promptly. Thanks to Armin who over saw the job, very polite, professional and competent. You should feel confident using Omega.read more

Lone R.

05:07 06 Mar 20

Matt was very courteous, friendly & approachable when inspecting the plumbing work previously done for warranty purposes. He worked efficiently & explained things clearly. Very happy.On a previous occasion, Matthew and the team at Omega Home Services did a great job sorting out our plumbing issues. Quick, efficient, courteous and clean. Thanks also to Tony who identified the initial issue.Sue Bread more

Sue B.

02:12 05 Mar 20

We had excellent service from Mitch.He cleared a blocked drain. Explained all our choices very clearly and carried out the job quickly and very well. Extremely happy with the services of this company from start to finish.

Ruvani S.

00:01 04 Mar 20

A mixed review. Very happy with initial response and quote. Was told two workers would be back to drain and remove old water heater. Ben arrived on his own. He was polite and efficient but it was not fair on him or us as my husband had to help him remove the heater which was extremely heavy and awkward. The heater would not have been removed if my husband hadn't helped. We did pay for this so shouldn't have had to help. On a brighter note, both William and Jarden arrived to install the new heater. Both were very friendly and efficient and the job was successfully completed. I think Omega should ensure that their workers are supported with sufficient staff to carry out what is required.read more

jan P.

06:37 02 Mar 20

My parents have had a few jobs completed by Omega over the years. They always rave about the staff & the great tradies they have. My husband decided to give them a go recently for a plumbing issue we had. He called, they came out the same day & gave us a price to complete the repair. The next day a team arrived, on time I will add, & completed the work. My husband arrived home & had a few questions about the work he wasn’t sure about so he called the Omega. Spoke to a lady called Natalie who assured us her Manager would call back the next morning by 10:00. Yeah right, you never get that promised call back. How wrong we were! A lady called Jackie called back at 9:30. She listened to our concerns & went through the work completed with my husband. Problem solved. Amazing stuff dealing with a company who actually care about their customers. Thanks Omega.read more

Mary M.

14:03 27 Feb 20

The team at Omega were great, from the moment I called them they were able to help straight away and start the job the next day. Reece and Adam who did the job were very friendly always early and completed what they needed to do for the day always on time and have done a great job it all looks superb. They both worked extremely hard even on the hot days. Definitely recommend using Omega again for any plumbing and drainage needs.read more

Damon B.

03:03 21 Feb 20

First Adam arrived promptly and strongly encouraged me to watch him jet the sewer line so I could understand any problems as to why sewerage overflowed outside and my house flooded with bath water. Understandably I was extremely anxious and upset with houseful of guests and toilets not working properly and the prospect of major work to pipes. Reassured by projects manager who had Stephen and Nick arrived within couple of hours. They were joined by Todd who all had the main area of concrete cut up quickly and left tidy for main pipe replacement the next day. Very courteous and the men mopped my garage floor clean before they left. Yes I recommend this crew.read more

Ann B.

08:45 18 Feb 20

Jordan C & Adam did the installation of our new hot water system. Was a bit tricky but they didn’t leave until the job was complete even though what was going in was a bigger size than what they were replacing, they needed carpentry skills too. Both men were very professional, friendly, hard working & turned up on time. Thank you Jordan & Adam!read more

Vicki D.

07:35 14 Feb 20

They were pretty quick. Sent the assessor within two hours. Matt gave me quite few options to choose from. They are expensive. But the work was very good. Steve and Roma, two young guys, came sharp on the scheduled time and did a flawless job. They were dey friendly and courteous. Even if I spent a bomb, at the end I was happy. Thank you.read more

koustubh B.

06:08 14 Feb 20

Three technicians came, Reid, Jordan and Billy. They arrived punctually, were very courteous, and did a fine job. In addition, they showed genuine concern about my circumstances. I can highly recommend Omega .

Joan L.

22:15 11 Feb 20

I had several ceiling lights in my apartment replaced by Selim from Omega Services. He did a good job, and was very polite and helpful. Other people I dealt with from the company seemed efficient and helpful too, and they were able to come out to do the job within a couple of days at a time that suited me.read more

Lee T.

01:47 07 Feb 20

Reid was polite, friendly and knowledgeable. He had a look at the job and estimated how long it would take to clear the down pipes. The work was carried out neatly and efficiently and I wouldn’t hesitate in recommending this firm to friends.

Sue C.

01:01 31 Jan 20

From the moment I called Omega Home Services, Ryan was the first to come out, our water heater was leaking. Of course it has to be replaced. Being the long weekend, Ryan left his number in case water heater broke down further, and Ryan said Omega would put in a temporary water heater, well the heater broke down that same afternoon a temporary heater was installed.The service was prompt and efficient. By Tuesday new water heater installed. They left the place clean , took away the old water heater. I highly recommend Omega Home Services.read more

Cheryl W.

05:40 28 Jan 20

I used Omega to move an air conditioning system in Dec19 and upgrade our touch control panel with new technology. I found their end to end service fantastic. Josh and Matt worked through blistering heat to get the job done. They were a pleasure to deal with and our system is working way more efficiently than it ever was. I would recommend them to all my family and friends.read more

Voula L.

06:10 27 Jan 20

I’ve used Omega devices for over two years- as long as we’ve lived in Sydney. Their services are prompt, extremely efficient- their workers are polite & extremely competent & efficient. I’d recommend their services to all of my friends & family!

Dee H.

04:32 20 Jan 20

I tried Omega to fix a long standing intermittent issue with my air conditioning that another service company had on two consecutive years failed to identify, said there was nothing wrong and charged me a callout fee.Although Omega didn't fix it completely on the first attempt, they came back without question, and at no charge, and found the issue on the second attempt. Their customer service is friendly and the follow-up calls are great. I won't be using anyone else in the future.read more

John H.

03:32 13 Jan 20

Sam our electrician was fast and thorough. Nothing was any trouble to him. He went over and beyond to help us out. He is a real asset to Omega. Professional service. Thank you Omega

sofia M.

05:05 27 Dec 19

Rapid hot water provided an excellent service for our new hot water system. It was half the price of other providers for the same quality product. The installation was done promptly and professionally. Highly recommended

Nic M.

00:06 17 Dec 19

Nathan, Steve ,Romer and two other gents did job efficiently. Very polite respectful to us and our property. Left everything clean tidy. Well done.

Priscilla L.

00:15 02 Dec 19

Edward did an amazing job assisting my grandad with his electrical issues. We would highly recommend Edward and the company and we will definitely use them again.

Tanya P.

02:37 24 Nov 19

Joe the electrician was fantastic. Joe provided an excellent service. Joe was incredibly detailed and thorough in finding out what was causing our electrical outages and even showed me how his equipment worked to diagnose the problem with a faulty appliance. I would highly recommend Joe for any electrical work that you need to have completed.read more

John S.

00:20 08 Nov 19

I was extremely satisfied with Omegas fast and polite customer service as always. We had a lovely experienced tradesmen out by the name of Joel who attended a blocked kitchen sink.Advised me on what to do to prevent the problem from re occuring and also it didn’t break the bank which is a plus! Thank youread more

Luke E.

19:16 31 Oct 19

Joe, Rick and Sam were fantastic. They went above and beyond to work around challenges our house presented them with, and ensured they completed each job to the highest standard. I was kept up to date each step of the way and was left with a spotless house on completion. Thanks!

Claudia

08:37 24 Oct 19

Cameron and Alex were on time, professional and very good to deal with. Excellent service.Best Cate

Cate C.

02:37 15 Oct 19

We used Omega to inspect our drain due to blockage in the toilet. After the inspection, it was determined that our whole sewer line needed replacing. They started working next day. The guys from Omega (especially Romer, Steve and Josh) were always professional, polite, early to arrive and good at communicating what was happening during the process. We would recommend their services to anyone needing work done on their home.read more

Sayaka D.

08:34 08 Oct 19

Joe was just here to install our weather proof power point outside for us & he did such a great job! Very professional, personal and quick! Highly recommend.

Alice R.

22:50 19 Sep 19

I recently used their plumbing service to replace my broken hot water system. I'll say up front that they are expensive. However the service was exceptional. Our hot water system stopped working and they installed a temporary one until they put in the permanent one the next day. Greg explained everything and provided a fixed quote. He arranged the temporary system. Steve did the permanent replacement. Efficient, professional and great workmanship.read more

Peter M.

09:51 03 Sep 19

Great people to deal with. Matt and Ben particularly were very helpful in explaining the processes involved in the complex reclining process as were the labourers Steve and his mate. Each day the site was left clean and secure. All persons I dealt with from Omega were first class. I would have no hesitation in recommending Omega.read more

Gregg L.

22:14 01 Sep 19

Selim came to my home changed all the lights in my new home to perfection. I was concerned from previous experiences that it would not have been done to my satisfaction. Selim was amazing. I’m in construction and can say his work is flawless. He also checked other electrical concerns I had with the switch board. He fixed that also for me making me feel at ease.Will definitely use Omega again with Selim. Thank you.read more

Thaemes S.

06:41 12 Jul 19

Nelson from Omega Services came and installed a brand new hot water system for us last week. The water heater delivered the first time was found to be faulty. Nelson and his colleague immediately got in touch with the company and quickly arranged for its replacement. The new one was delivered right next day. In the meantime, to make sure that we did not have to suffer a 24-hour waiting period without hot water running in the house during winter time, Nelson and his colleague installed us a temporary hot-water system. Then, Nelson returned the next day and installed the new system for us straight away, and also gave us some good tips on how to use and maintain the new system. Overall, we are very happy about the services provided by Nelson and by Omega Services. Highly recommended!read more

Julia L.

04:02 12 Jul 19

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Trusted for 30 years

Lifetime Labour Guarantee

Lifetime Labour Guarantee

Our Response To COVID-19

The highest standards of gas storage water heater servicing

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How can you find out more about our gas hot water services?

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